Policy & Terms
Our happiness team is always here to assist.
Privacy Policy:
1. We use SSL encryption to protect your personal information.
2. Your personal information will only be used for ordering products and mailing services.
3. We will not trade or rent your information to others.
Warranty Policy:
1. Products according to CE, RoHs, UL certification standards.
2. Execute 2 years warranty period.
3. During the warranty period, return shipping costs will be shared equally (paid by sender).
Return Policy:
1. Within 30 days of purchase, if have quality problems can apply for return.
2. Within 2-10 days after receipt of the product original return of funds.
3. Not return due to damage to the product caused by the customer.
Discount:
1. Our discounts depend on the amount of your order.
3% for single orders over $5000(By TT); 5% for single orders over $10,000(By TT)
2. For custom or bulk purchase, please contact our sales manager.
Payment Method:
1. Online order generation, pay by Paypal.
2. Paypal transfer, account info:
Bank TT transfer, account info:
Shipping Policy:
1. Below $500: (Shipping $100); Over $500: (Free Delivery).
2. DHL/UPS/FedEx shipping within 48 hours, except for special products.
3. General delivery time is 3-7 days.
4. Air shipping – carton; sea shipping – wooden case / flight case.
5. Less than $5000 will not be declared to customs.
Technical Support:
1. Our technical support is limited to customers who purchase from our website.
2. Technical staff can provide remote telephone and internet guidance (free), or on-site service (need pay).
3. Also you can find our local partners to request support.